Order Flow

YOU WANT TO BUY AN ORIGINAL LACO WATCH AT OUR ONLINE SHOP?

Here’s how purchases from us are made online

1. ADD AN ARTICLE TO YOUR SHOPPING CART

Your virtual Shopping Cart is a list of items that you intend to purchase from our online store. When you wish to purchase one of our watches or accessory items, you can use the "Add to Basket" button to place the item in your Shopping Cart. Every time you add an article to your Shopping Cart, it will automatically be displayed so that you can review its contents.

2. WHAT THE SHOPPING CART DISPLAYS

When you view your Shopping Cart the following information is shown:

1. The price per unit of each item.
2. The quantity of each item you have selected.
3.. The total price for each item when ordering more than one of the same item.
4. The total VAT for all items.
5. The subtotal of all items in your Shopping Cart.

Note: Shipping costs vary depending on the country the items are being shipped to and will be added to the final invoice. When you have finished shopping in our online store, and are ready to purchase the items you have selected, please click on the "Checkout" button in your Shopping Cart.

3. PAYMENT - MY ACCOUNT

To complete a purchase in our online store we will need your name and address so that we can send you the purchased items.

“I am a returning customer.”
If you have already registered an account with us you can log in by selecting "Returning Customer" to continue with your purchase.

“I am a new customer.”
If this is your first order using our online shop you will need to complete a short form by selecting "I am a new customer". As a new customer you have the option to make a one-time purchase from our online store, or to create a permanent account that will remember your information for further purchases.

When creating a permanent registration, please choose and enter a password that is at least eight characters in length in the "Password" field located at the bottom of the form. By using this password and your e-mail address you will now be able to log in to our store and be able to view an overview of any order, add an alternate shipping address, or get updated information concerning the status of your orders. If you only want to make a one-time purchase, please leave the password field blank.

4. PAYMENT–PURCHASE FINANCIAL STATEMENTS

Once you have logged in (returning customers), registered a new account, or entered your information for a one-time purchase, you will automatically proceed to the next step of the purchase process.

Step 1: Enter the shipping address and choose a delivery method.
Step 2: Choose a payment method and read/accept our terms and conditions for the purchase.
Step 3: Review all the information you have provided for the order and make any final corrections. To finalize the purchase order you must confirm all of your provided information.

Depending on which payment method you have selected, you may be forwarded to an external webpage for services such as PayPal, or to a secure credit card payment page.

Depending on which payment service is being used, you may have to provide additional information using the external page.

Step 4: Your order will be successfully confirmed and you will receive an e-mail confirmation for your order.

INFORMATION FOLLOWING YOUR PURCHASE

You will be kept informed about the status and dispatch of your order by e-mail.

DATA SECURITY

There is no need to be concerned about the safety of any information you have provided us with. All data is transmitted using tap-proof "SSL" cryptographic protocols which ensure the security of data sent over the Internet. If you have any questions or suggestions regarding our online store, or about making a purchase in our shop, please do not hesitate to contact us by using the online contact form that can be found at the bottom of your screen.

PAYMENT

CREDIT CARD PAYMENT (MASTERCARD AND VISA)

If you chose to pay for a purchase using a credit card, your payment will be processed by a trusted and certified company. The data that is sent to make your payment is encoded and does not pose any risk for our customers. Another benefit of using a credit card is fast delivery because your payment is made at the same time as your order.

PAYPAL PAYMENT

In order to make a payment using PayPal, you will already need to have a PayPal account. Setting up a PayPal account is very easy and can be done by visiting http://www.paypal.com. PayPal payments are made by using your PayPal email address and password. This is a very secure and reliable method as you don't need to supply credit card data. Another benefit of using PayPal is fast delivery because your payment is made at the same time as your order.

MONEY TRANSFER/PREPAYMENT

If you choose to pay by Money Transfer or Prepayment you will receive the pertinent data for our bank account together with your order confirmation by e-mail. You will need this information when instructing your bank to transfer the appropriate funds to our bank account at the Baden-Württembergischen Bank, Stuttgart. This payment method delays delivery times because your payment has to be cleared and tracked by our bookkeeping department.
 

PAYMENT KLARNA

Instant bank transfer, direct debit or credit card

With Klarna, you can easily pay for your orders immediately via instant bank transfer, direct debit or credit card. You can view and manage all your purchases at any time in the Klarna app.


Pay later

Pay later means you have 30 days to pay your invoice - free of charge and with 1 click. In the app you can also extend your payment period by 10, 30 or 60 days for a small fee or convert your invoice into a financing.


Instalment purchase

With Klarna instalment purchase you can adapt your payment plan to your personal needs. You can split your costs into fixed or flexible instalments up to 24 months. 


PAYMENTS VIA AMAZON PAY

You can make a payment with Amazon Pay using any credit or debit card on file in your Amazon customer account. After your purchase, you will receive an email from Amazon Pay notifying you that the payment has been authorized and a second email confirming the order.